Making Board of Directors’ Meetings Work

Making Board of Directors’ Meetings Work

with Judy Saul

A Human Services Coalition workshop for non-profit board members who lead meetings of the full board, its committees or its work groups, co-sponsored by the Tompkins County Public Library

Monday, May 7, 2012
8:30 am – 12:00 noon
Borg Warner Room of the Tompkins County Public Library
E. Green at S. Cayuga Sts (driving and access directions below)
Fee $50 includes snacks and drinks

HSC workshops through June 30

Boards are composed of volunteers who play an important role in overseeing the work of non-profits. Their engagement is crucial. But if Board meetings are neither well-structured nor well run, members are apt to lose interest. This workshop includes the basics of running and facilitating a meeting. But it goes beyond that to address the particular challenges involved in leading a group that meets regularly, has committees that do significant amounts of work, has short-term and multi-year issues, and is responsible for critical vital decisions related to an organization’s future.

Judy Saul has almost three decades of experience in mediation, facilitation and training. She founded the Community Dispute Resolution Center, Inc. (CDRC) in 1983 and served as its Executive Director for over 25 years. In addition to running the organization, Judy directed the center’s training of community volunteers and developed conflict education curricula for young people, adults and professionals. Under her leadership, CDRC has become a nationally-recognized leader in the community mediation field.

Judy is a certified trainer for the CDRC Program of New York’s Unified Court System and a Fellow and trainer with the Institute for the Study of Conflict Transformation. She has developed and presented trainings locally, nationally, and internationally. With expertise in conflict management and organizations, Judy has provided training for a wide range of workplaces on diverse topics including conflict management, feedback, coaching, meeting facilitation and strategic planning. Her training is interactive and skill-based, with a focus on helping participants integrate new skills into existing practice.

Registration, payment policy, scholarships, snacks, drinks, driving directions, and access

Registration: Register now by emailing registration@hsctc.org or call 607.273.8686. Mail a check made out to Human Services Coalition to 100 W. Seneca St., Ithaca, NY 14850. To pay by credit card call 607-273-8686 or present your card at check-in. The Coalition accepts payment from organizations after the workshop has occurred, but individuals are expected to pay no later than the beginning of the workshop.
Cancellation policy: If notice of cancellation is received no later than 24-hours before the start of a workshop, no payment is due.
Limited scholarships are available for non-profit board and staff members who cannot attend without one. To request a scholarship, email registration@hsctc.org.
Refreshments: Coffee, other drinks, and snacks are provided at all workshops; lunch is not provided. Attendees at sessions in the Borg Warner Room may leave and eat lunch on the beautiful Ithaca Commons.
Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.

Location: The Library is located in downtown Ithaca on the corner of East Green and South Cayuga Streets.

Driving and access:
Directions for accessing the Library: The Library does not open its Main door until 10:00 am, so walk to the northeast corner of the building opposite GIMME! COFFEE, turn right and enter at the door on the right under the green canopy. The Borg Warner room is immediately on your right

Driving Directions:
From North or South on Rt. 13 or 34: Proceed to Green Street in downtown Ithaca. Turn East (toward Cornell and downtown) on Green Street. Proceed approximately six blocks to Cayuga St, take a right turn and proceed as below.
From South on Rt. 96b: Proceed down hill on Aurora Street to East Clinton Street.
Turn left and proceed to Cayuga Street. Turn right on Cayuga Street and proceed as below.
From East on Rt. 79 or 366: Proceed to downtown on State St hill and veer right onto Seneca St at the bottom of the hill. Stay in the left lane of Seneca St until you come to Cayuga St. Turn left on Cayuga St and proceed as below.
From West on Rt. 79, 96 or 89: Proceed east to Fulton St. Turn right on Fulton St and stay in the left lane. Turn left on Green St and proceed about seven blocks to Cayuga St. Turn right and proceed as below.
From all directions: Park in the parking garage behind the Library and across from the Holiday Inn, or in the Green St garage diagonally across from the Library. The Library does not open the main door until 10:00 am, so go to the northeast corner of the Library building next to Gimme! Coffee, turn right and enter at the door on the right under the green canopy. The Borg Warner room is immediately on your right.
Please allow extra time to park and walk.

Coalition workshops are supported by a generous grant from the Triad Foundation. The Coalition is a United Way agency.

EAP Spring Workshop Series 2012

Family & Children's Service of Ithaca
EAP Spring Workshop Series 2012





Our experienced presenters each hold a decade of experience in the field of employee assistance, helping individuals and organizations with various challenges. All workshops take place at Family & Children’s Service’s 127 West State Street office in downtown Ithaca.

Supervising and Leading during Change, Transition and Uncertainty
by Karen Fritz, LMSW
When: Tuesday, April 17th 9:30am-12:00pm

Do you supervise or lead in a work environment where the only thing that is predictable is change? This workshop will explore the difficulties of supervising and motivating others during times of change and stress, and how to support employees. Attendees will address how to handle one’s own stress and how to lead with courage and confidence through tough times at the workplace.

A Business Necessity: Giving Feedback and Addressing Performance Issues
by Karen Fritz, LMSW
When: Tuesday, April 24th 9:00am-12:00pm

For most supervisors, giving criticism or feedback and discussing performance issues is not only a challenge, but highly uncomfortable. Learn how to have these difficult conversations, and provide feedback in the most useful and professional way. Attendees will also explore the importance of incorporating feedback, in both of its forms (positive and negative) into your regular routine.

Dealing with Difficult People and Conflict
by Karen Fritz, LMSW
When: Tuesday, May 1st 9:30am-12:00pm

This workshop explores how to navigate tricky interpersonal waters in business relationships. Attendees will enhance their understanding of human behavior, difficult people and personality types. Attendees will also learn key communication/listening skills for handling conflict and difficult conversations.

Power of Words: Healthy vs Unhealthy Self-Talk
by Cora Ellen Luke, LMHC
When: Friday, May 18th 9:30-11:30am

The mind is very busy with self-talk, a silent stream of thoughts about ourselves, others and the world. It influences our feelings, behavior and even health. Come and learn how to identify, challenge and replace distorted thinking patterns with more accurate and balanced ones.

Please contact Karen Fritz to register at 273-7494 or kfritz@fcsith.org. Seating is limited.
Fee: $35 per person/per workshop with our EAP; $45 for all other organizations.
Make checks payable to Family & Children’s Service of Ithaca and mail to Karen Fritz and mail to:
Family & Children’s Service of Ithaca
127 West State St.
Ithaca NY 14850

For more information, visit our new website http://www.wheretoturnithaca.org/

Effective Interviewing & Hiring

Effective Interviewing & Hiring with Nadia Rubaii
Friday, March 9, 20129:00 am to 4:00 pm

Tompkins County Public Library, Borg Warner Room101 E. Green St., Ithaca (driving and access directions below)
Fee $120 includes snacks, coffee and other drinks; lunch will not be served, participants may go out for lunch on the beautiful Ithaca Commons. nrollment for this workshop is limited to 15 persons.

Sign up at registration@hsctc.org

A Human Services Coalition workshop co-sponsored by the Tompkins County Public Library, for persons with any responsibility to hire in any kind of organization.

At some point in their careers, supervisors will be responsible for conducting interviews and hiring new employees. Most supervisors know what questions they are not permitted to ask under the law, but few know how to structure an interview process and ask questions to assess which candidates are best suited for the position and the organization. Interview questions tend only to reveal how well a person interviews, not how well they will do on the job.

In this workshop participants will be introduced to a strategy for identifying key work habits, developing appropriately phrased questions, and probing for details that will aid in the hiring decisions. The interview technique emphasized in this workshop will focus on questions that require details about past behaviors that reflect the values, skills and work habits essential for the job. Participants will have an opportunity to practice interviewing skills and to evaluate the effectiveness of properly phrased questions.

Nadia Rubaii, Ph.D., is associate professor and chair of the Department of Public Administration at Binghamton University. She has more than 20 years of experience teaching graduate courses and professional workshops on all aspects of human resource management. She has worked with leaders of local government and nonprofit organizations throughout the United States and abroad to improve their hiring processes and decisions, overhaul their performance appraisal processes, increase communication skills among supervisors, ensure compliance with laws governing employment relations, and to more effectively manage increasing diversity within the workplace and in the community.

Nadia has given plenary presentations at numerous national and international conferences. She is active in the International City/County Management Association, having made presentations and provided training at several of their annual conferences, and having authored articles for their publications and a major white paper for their congressional lobbying efforts. Nadia grew up in the Cortland-Ithaca area, attended school at what was then SUNY-Binghamton, and then worked for more than 15 years in southern New Mexico. She returned to upstate New York in 2004 to be closer to family members, several of whom still reside in Ithaca.

If you do not wish to receive emails about Coalition workshops, click on "reply" and let us know.
Registration: Register now by emailing registration@hsctc.org or call 607.273.8686. Mail a check made out to Human Services Coalition to 100 W. Seneca St., Suite 300, Ithaca, NY 14850.
Scholarships: Limited, first-come-first-served scholarships are available for non-profit board and staff members who cannot attend without one. To request a scholarship, call 607.273.8686 or email registration@hsctc.org. Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.

Cancellation: No payment is due if notice of cancellation is received at least 24 hours before the workshop starts.

To see workshops scheduled through June 30 (subject to change) click here.

Library directions and access:
The Library is located in downtown Ithaca on the corner of East Green and South Cayuga Streets.
Directions for Accessing the Library: The Library does not open its doors until 10:00 am, so walk around the corner and go east on Green St to the end of the Library building, turn right and enter at the door on the right under the green canopy. The Borg Warner room is immediately on your right.
Driving Directions:From North or South on Rt. 13 or 34: Proceed to Green Street in downtown Ithaca. Turn East (toward Cornell and downtown) on Green Street. Proceed approximately six blocks to Cayuga St, take a right turn and proceed as below.
From South on Rt. 96b: Proceed down hill on Aurora Street to East Clinton Street.
Turn left and proceed to Cayuga Street. Turn right on Cayuga Street and proceed as below.
From East on Rt. 79 or 366: Proceed to downtown on State St hill and veer right onto Seneca St at the bottom of the hill. Stay in the left lane of Seneca St until you come to Cayuga St. Turn left on Cayuga St and proceed as below.
From West on Rt. 79, 96 or 89: Proceed east to Fulton St. Turn right on Fulton St and stay in the left lane. Turn left on Green St and proceed about seven blocks to Cayuga St. Turn right and proceed as below.
From all directions: Park in the parking garage behind the Library and across from the Holiday Inn, or in the Green St garage diagonally across from the Library. The Library does not open the main door until 10:00 am, so go to the northeast corner of the Library building next to Gimme! Coffee, turn right and enter at the door on the right under the green canopy. The Borg Warner room is immediately on your right.
Please allow extra time to park and walk.

Brought to you by:
HUMAN SERVICES COALITION OF TOMPKINS COUNTY, INC 100 W. SENECA STREET, SUITE 300 ITHACA, NY 14850 (607) 273-8686
The Workshop Series is supported by a generous grant from the Triad Foundation. The Coalition is a United Way agency.
Human Services Coalition of Tompkins County, Inc.100 W. Seneca Street, Suite 300
Ithaca, NY 14850
607-273-8686 Coalition Main Number2-1-1 or 1-877-211-TOMP (8667)607-273-3002 FAXwww.hsctc.org

Small Biz Think Big Session II: Marketing-Social Media 102, March 6, 2012

Social Media 102 - March 6, 2012, 8:30 a.m. to 12:30 p.m.
@ Tompkins Chamber of Commerce

Register Online

The Small Biz Think Big series offers four workshops during the first half of 2012, tailored to the needs of small business managers and owners. These seminars afford opportunity for small business to access valuable resources which are mainstays of big business success. Highly qualified presenters will provide focused, tactical trainings at modest cost, leveraging groups of small business owners and managers to collectively access information which might be too costly for a single owner or manager. Trainings will be deliberately geared to give participants tangible, immediately implementable tools and techniques, with minimal time commitment. These four seminars will cover the areas of Human Resources, Marketing, Technology and Finance.

Session 2 – Marketing—Social Media 102
Social media is great for business promotion, but who has the time? With the right approach, you do. By now, most entrepreneurs know about Twitter, Facebook, et al. and may or may not have dabbled in using them for spreading the word about their businesses. More often than not, the time required to maintain a social media presence becomes daunting. However, buying advertising media is very expensive while social media is effectively free so it is critical for every small business to capitalize on this potent marketing tool but only in ways that maximize results. This seminar will teach you how to make the most of your social media presence, minimizing the amount of time needed to generate meaningful new business traffic. Learn what works, what doesn’t work, and most importantly, what will work best for you and your business. Maximum 15 attendees.

Presenter: Matteo Wyllyamz has worked as a software instructor since 1992, with an emphasis on new media, graphic design concepts, and internet marketing development. He has created workshops for many organizations and business groups. Matteo also taught Apple Macintosh classes exclusively for five years and has been interested in "internet-based creativity" since 1994. Additionally he was employed as a university webmaster and was a noted pioneer blogger during the years 1999-2005.

Register Online
Event Location: Tompkins Chamber board room, 904 East Shore Drive, Ithaca, NY
Date/Time: Tuesday, March 6, 2012, 8:30 a.m. to 12:30 p.m.
PLEASE BRING A LAPTOP IF YOU HAVE ONE; BUT THIS IS NOT REQUIRED.
Contact Marilyn Mazza send an email
Fee: $30 for Chamber members; $50 for non-members
Limited to 25 participants

Leading with Impact - HSC's 2012 Leadership Training series

Leading with Impact: Your Ripple Effect 2012 is a custom designed leadership intensive for non-profit leaders in Tompkins County. It takes place in two sequential three-day segments. The dates are April 25-27 and June 6-8, 2012.

It addresses the whole leader and her/his whole organization in a sequential series of activities and learnings. Building greater leadership capacity and stronger organizations within the non-profit community is our primary goal.

The program is designed to enable local non-profit leaders to leverage their teams, volunteers, and boards, to help guide their organizations to achieve outstanding results. In these times of stress, resource depletion, looming succession realities, and pressing needs – it is critical that leaders lead well.

Application for “Leading with Impact: Your Ripple Effect”
Due: Thursday, December 15, 2011

More information:
607-273-8686
Coalition Main Number 2-1-1
or 1-877-211-TOMP (8667)
607-273-3002 FAX
www.hsctc.org

Alternatives Federal Credit Union Business CENTS Trainings

Business CENTS Page

"The 10 Commandments of Networking"

When: Friday, October 7

Time: 2:00-4:30 PM

Where: AFCU 2nd floor

Cost: sliding scale, $15 - 30

Registration required: contact Alison

If your business depends on building relationships that lead to customer referrals, then your major marketing activity is most likely networking. But do you feel that many networking events have been a waste of your time? Do you want to have simple steps to make more productive use of your networking time?

Join us for this interactive and collaborative class, presented by Dave Makar of Referral Institute Ithaca. We’ll cover the “10 Commandments of a Networking Mixer”, providing you with tips, tools, techniques and tasks that you can apply to every networking event you attend to make your networking more effective. The session will include how to network effectively to build positive word-of-mouth, who you want to meet and how you can find them at a mixer, and much more!

Business Planning Intensive
When: Tuesdays, Nov. 1 & 8
Time: 6:00 - 9:00 PM
Where: Alternatives' 2nd floor conference room
Cost: sliding scale, $30 - 60
Registration required: contact Alison

If you've been meaning to sit down and develop an organized, comprehensive plan for your business, we are going to give you the means and motivation to do it! Whether you're still at the concept stage or have been in business for years, developing a business plan isn't about writing a document, it's a process of setting goals, identifying priorities, realistically assessing feasibility and challenges, and mapping out action steps! This special two-session workshop will jump feet first into that process. You'll leave with a solid framework begun and a clear path for completing your research and moving forward with your plans.

"So You Want to Be Your Own Boss?" An Intro to Entrepreneurship...

When: Tuesday, November 15
Time: 6:00 - 8:30 pm
Where: Alternatives' 2nd floor conference room
Cost: $20
Registration required: Contact Alison

Interested in starting a business or working for yourself, but not really sure what that will really take? Join us for our special introductory workshop, designed for those who are at the "idea stage" or just generally interested in small business. We'll address topics including:

-- What business owners need to know
-- How to research a business idea
-- How to learn about the market and competition
-- How to determine if your idea is financially feasible
-- What resources are available for more help....

Chamber of Commerce Premier Training Event!

Organizational Excellence Training Workshop
with Bob Vosburgh, President, 9g Enterprises

Tuesday, October 18, at 10:30 a.m. to noon

Tompkins County Chamber of Commerce.
Registration & Info

“I would encourage Chamber members to take advantage of this excellent opportunity to compare your organization in 10 key leadership and performance areas against other Chamber members in our community and against the 9G Enterprises national database. In addition to receiving this data by having your employees participate in a brief online survey, I can assure you that you will find the 90-minute seminar to be of great value to your organization. Cayuga Medical Center has engaged the services of 9G enterprises and has found that their survey tools and down to earth leadership practices have made a great difference in our organization”.

Alan Pedersen

Vice President Human Resources

Cayuga Medical Center

Bob Vosburgh is a nationally recognized trainer in Organizational Excellence. He delivered a program for the Tompkins Chamber in 2006 and we’ve invited him back to refresh some memories and to bring this compelling program to more Chamber members.

Bob’s company, 9g Enterprises, focuses on both quantitative and qualitative data to help leaders improve performance and productivity.

When you sign up for this program you will be given a link to an Internet survey and a message (that you can customize) to be sent to all or some members of your staff. Your staff will take this online employee satisfaction survey that will provide information for critical benchmarks for organizational change.

This program is valuable for small and large businesses and organizations. If you manage any staff at all the 90-minute program will give you valuable skills. If you have just a few or 5000 employees the survey will bring you valuable data to help you deal with the issues in your own workplace. The program is suitable for front-line managers, team members, and organizational leaders. The survey is suitable for all staff members.

Objectives:
1. Overview effective leadership principles.
2. Organizational performance, atmosphere and productivity.
3. Learn how to motivate change with accountability.

Click here for a video overview.

Brief Description: Based on the book LIFT, by Bob, the focus of his talk will be in three major areas: Self, Team and Atmosphere. Attendees learn about the three necessary characteristics within each of those major areas, while being entertained with anecdotes, stories and videos of successful leaders.

Participants have their team/direct reports take an online employee satisfaction survey that provides qualitative and quantitative feedback. Attendees leave with a mantra and critical benchmarks for organizational performance and productivity.

Bio: Click Here for Bob’s bio.

Cost is: $79 for 1 registration and up to 25 employee surveys
$139 for 3 registrations and up to 50 employee surveys

$199 for 5 registrations and up to 100 employee surveys

$379 for 10 registrations and up to 250 employee surveys